Support, Consulting, and Additional Services

Support, Consulting, and Additional Services

$ 64 per month (USD)

  • CAD: $ 80 per month
  • EUR: 56 € per month
  • GBP: £ 48 per month

The best value and most complete IT Management solutions for your business. As a client you can trust us to provide win-win-win solutions every time you need help and advice!

  • Description

Description

Make the best informed decisions when investing in technology and ensure your systems and data are effectively maintained and protected.

As a  client with our Web Management, Managed Microsoft 365, or Managed Google Workspace you get the best level of service and pay less for Support, Consulting, and Additional Services at only $ 64 per month per hour by Phone, Email, and Online Meetings – a great value you will realize within a few minutes of your first meeting!

Additional Services such as Marketing and Payment Administration

Give your business the advantage over your competition with the most effective Marketing Solution that brings new customers to you when you need them most – setup and managed by experienced Google Partner using best practices and pay per click advertising specific to your area and business.

Plus you can delegate to us your Payment Administration where we verify all your orders, securely update any credit card changes, send email notices for those that missed their payments, process refunds, activate accounts, keep you posted of every transaction, and more.

SAVE 20% or more when consistently spending 2 hours or more on account each month on Additional Services for whatever you want such as marketing, payment administration, business success consulting, custom development, graphic design, personal support and training, whatever you need help with … highly recommended, especially for your first year with any of our solutions.

Additional Services at $ 64 per month per hour or as quoted separately. Hourly rate for additional services is further discounted with more hours per month on account as follows:

$ 51 per month with 2+ hrs/mo – save 20%
$ 48 per month with 8+ hrs/mo – save 25%
$ 45 per month with 16+ hrs/mo – save 30%
$ 42 per month with 32+ hrs/mo – save 35%
$ 38 per month with 48+ hrs/mo – save 40%

Notice if you need support right away and are not currently a client with any of our managed solutions, your ‘unmanaged’ or ‘unscheduled’ support has no service level agreement and is subject to our availability and any work we do for you will be $ 80 per month per hour instead of $ 64 per month per hour or as quoted and approved beforehand. Also notice, when available, on-site support (support at your offices) includes travel time and will be $ 96 per month per hour or as quoted and approved beforehand.

FYI – When it comes to Tech Support, we only need to do 4 things to protect our systems and data:

  1. Secure. Enforce both password and physical security on all our systems so only those we authorize can access our info and make changes.
  2. Defend. Enable firewalls and install effective software(s) to protect our systems so we are safe from viruses, trojans, malware, spy-ware and other malicious attacks.
  3. Backup. Ensure our backup solution is automated and continue to monitor it and test the restore process so we have no single point of failure no matter what happens.
  4. Manage. Effective management will regularly make sure all our systems are updated and protected.