Support and Consulting by Phone and Email

Support and Consulting by Phone and Email

$ 64 per hour (USD)

  • CAD: $ 80 per hour
  • EUR: 51 € per hour
  • GBP: £ 44 per hour

The best value and most complete IT Management solutions for your business. As a client you can trust us to provide win-win solutions every time you need help and advice!

  • Description
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Description

Make the best informed decisions when investing in technology and ensure your systems and data are effectively maintained and protected.

As a  client with our Web Management or Managed Office365 you get the best level of service and pay less for Support at only $ 64 per hour by Phone and Email – a great value you will realize within a few minutes of your first phone call! Notice if you need support right away and are not currently a client with any of our managed solutions, your ‘unmanaged’ support has no service level agreement and is subject to our availability and any work we do for you will need to be quoted and approved before hand and your hourly rate for unscheduled support will be $ 80 per hour instead of $ 64 per hour.

FYI - We only need to do 4 things to protect our systems and data:

  1. Secure. Enforce both password and physical security on all our systems so only those we authorize can access our info and make changes.
  2. Defend. Enable firewalls and install effective software(s) to protect our systems so we are safe from viruses, trojans, mal-ware, spy-ware and other malicious attacks.
  3. Backup. Ensure our backup solution is automated and continue to monitor it and test the restore process so we have no single point of failure no matter what happens.
  4. Manage. Effective management will regularly make sure all our systems are updated and protected.