Additional Services

Description

As a client you can trust us to provide win-win-win solutions every time you need help and advice!

As a  client with our Website Management, Managed Microsoft 365, or Managed Google Workspace you get the best level of service and pay less for Additional Services by Phone, Email, and Online Meetings – a great value you will realize within a few minutes of your first meeting.

Additional Services such as Marketing, Payment Administration, Support, and Training

Give your business the advantage over your competition with the most effective Marketing Solution that brings new customers to you when you need them most – setup and managed by experienced Google Partner using best practices and pay per click advertising specific to your area and business.

Plus you can delegate to us your Payment Administration where we verify all your orders, securely update any credit card changes, send email notices for those that missed their payments, process refunds, activate accounts, keep you posted of every transaction, and more.

Consider when investing in our solutions to help you grow your business, you and your team can do more with less … we really do help you see the best possible return on your investments – especially when focused on marketing and winning new customers.

SAVE more when consistently using more time on account each month

Additional Services are discounted for clients with managed services and further discounted with more hours on account as follows or as quoted separately:

Beginner monthly solutions with 3+ hours per year
$ 75 per hour

Intermediate monthly solutions with 8+ hours per year
$ 68 per hour – save 10%

Advanced monthly solutions with 20+ hours per year
$ 60 per hour – save 20%

Notice if you need support right away and are not currently a client with any of our managed solutions, your ‘unmanaged’ or ‘unscheduled’ support has no service level agreement and is subject to our availability and any work we do for you will be $ 75 per hour or as quoted and approved beforehand.

FYI – When it comes to Tech Support, we only need to do 4 things to protect our systems and data:

1. Secure. Enforce both password and physical security on all our systems so only those we authorize can access our info and make changes.
2. Defend. Enable firewalls and install effective software(s) to protect our systems so we are safe from viruses, trojans, malware, spy-ware and other malicious attacks.
3. Backup. Ensure our backup solution is automated and continue to monitor it and test the restore process so we have no single point of failure no matter what happens.
4. Manage. Effective management will regularly make sure all our systems are updated and protected.

Make the best informed decisions when investing in technology and ensure your systems and data are effectively maintained and protected.