Effective May 25, 2018
WEBSITES @ OURFINGERTIPS is an information technology service provider. Headquartered in Milton, Ontario, Canada, we provide web development, web hosting, and marketing solutions to our customers. Our customers are responsible for the information they or their end users store in our hosting environment as well as compliance with WEBSITES @ OURFINGERTIPS’s acceptable use guidelines and applicable laws related to the stored information.
SCOPE OF POLICY
WEBSITES @ OURFINGERTIPS collects “personally identifiable” and “non-personally identifiable” information about you when you access our website, purchase our services, or communicate with us using tools on our website. This information is provided to WEBSITES @ OURFINGERTIPS manually by you or automatically collected through information gathering tools such as cookies and web beacons.
“Personally Identifiable Information” is information linked to your identity. WEBSITES @ OURFINGERTIPS collects the following personally identifying information: your name, email address, physical address, phone number, credit card information, login credentials, and/or other such information that you would provide to register to use WEBSITES @ OURFINGERTIPS’s services.
“Non-personally Identifiable Information” is information that does not determine your identity like web server logs, internet protocol (IP) addresses, browser type, or personally identifiable information that has been removed or hidden (e.g. aggregation). We may also collect non-personally identifiable information as anonymous information. WEBSITES @ OURFINGERTIPS does not intentionally collect or maintain, and does not want you to provide, sensitive information such as race or ethnicity, medical condition, or religious beliefs.
COOKIES, BEACONS, TAGS, AND OTHER TRACKING TECHNOLOGIES
SURVEYS AND CONTESTS
From time-to-time, WEBSITES @ OURFINGERTIPS may provide you with the opportunity to participate in contests or surveys and, if you choose to participate, we may request that you provide certain personally identifiable information (such as name, shipping address, age level). Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this personally identifiable information. Your information will be used to notify the winners, award prizes, and monitor or improve our website.
Further, if we use a third party to conduct the surveys and contests, we will not share your personally identifiable information without your prior written notice and choice. The third party will also be prohibited from using your personally identifiable information for any other purpose. WEBSITES @ OURFINGERTIPS may be liable for the appropriate transfer of personal data to third parties.
INFORMATION USE AND DISCLOSURE
WEBSITES @ OURFINGERTIPS uses the information it collects about you to provide its services to you and may use your Personally Identifiable Information and Non-personally Identifiable Information:
- To contact you regarding functionality changes to our services or website.
- To contact you regarding any agreements or accepted terms that you may have with WEBSITES @ OURFINGERTIPS.
- To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
- To provide you with information logs associated with the use of WEBSITES @ OURFINGERTIPS’s services.
- To collect payment and bill for our services.
- To respond to any requests from you regarding sales and support.
- To help personalize searches.
- To diagnose problems.
- To provide information to a third party in the event of any disposition of all or any portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
- To register and administer your domain and IP address.
- To comply with law (e.g. subpoena) or similar legal process. WEBSITES @ OURFINGERTIPS may be required to share personal data in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a written government request.
- To carry out other purposes as disclosed to you through the website, or found in terms or an agreement between you and WEBSITES @ OURFINGERTIPS.
UPDATES TO YOUR INFORMATION
You may opt out of any future communications from WEBSITES @ OURFINGERTIPS at any time by contacting us in writing. If your personally identifiable information is necessary for the provisioning of services you requested, you cannot opt out without terminating your services. We will respond to your request for opt out request within thirty (30) days. WEBSITES @ OURFINGERTIPS acknowledges the right of EU and Swiss individuals to access their data. If you wish to access or update your data, you may do so by logging into your account or by calling customer support.
Your personally identifiable information is important and we maintain safeguards to protect its disclosure. WEBSITES @ OURFINGERTIPS uses industry standard Secure Socket Layer (SSL) encryption for your data that is transferred over the internet, and we only share personally identifiable information to employees and third parties who need the information to perform a specific responsibility. Despite its use of encryption, WEBSITES @ OURFINGERTIPS cannot guarantee any method of transmission of information over the internet is 100% secure. Should WEBSITES @ OURFINGERTIPS become aware of an actual breach of your personally identifiable information, we will notify you immediately.
WEBSITES @ OURFINGERTIPS is a Canadian company and stores your information in its data centers in Canada and the United States. WEBSITES @ OURFINGERTIPS may transfer your personal information to countries other than the country in which you live. Whenever WEBSITES @ OURFINGERTIPS transfers personal information originating from the EEA or Switzerland to other countries not deemed adequate under applicable data protection law, it will do so on the basis of the Privacy Shield Frameworks or EU Standard Contractual Clauses.
DATA SUBJECT RIGHTS
Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please contact us and we will respond within thirty (30) days. WEBSITES @ OURFINGERTIPS will need to verify that the individual is inquiring about his/her own information before we can assist with the request.
We will comply with such requests to the extent legally required by applicable law or the EU-US or Swiss-US Privacy Shield. For EU individuals, you also have the right to lodge a complaint with the supervisory authority.
Our website and/or services is not directed at children and our services are designed for businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.